SHIPPING POLICY

Estimated shipping days

Please note that all orders are dispatched within 1–2 working days.

  • EUROPE DELIVERY
    - 5–10 working days — €12.99
    - Free when you spend over €100
  • USA & CANADA DELIVERY
    - 5–10 working days — €12.99
    - Free when you spend over €100
  • AUSTRALIA & NEW ZEALAND DELIVERY
    - 5–10 working days — €7.99
    - Free when you spend over €100
  • ASIA DELIVERY
    - 5–10 working days — €5.99
    - Free when you spend over €100

Shipping information

Please make sure all your shipping information is 100% correct before placing your order.

MY PAWFECT DARLING is not responsible for incorrect or missing shipping information provided at checkout. We will not issue refunds in such circumstances.

MY PAWFECT DARLING is responsible for delivering items to the shipping address you provided at checkout. We are not liable if an item is lost or stolen after it has been marked as delivered by your local postal service. Please ensure the delivery location is a safe and secure environment.

If you made a mistake with your shipping address or want to change or cancel an order, please email contact@mypawfectdarling.com within one hour and include your order number and details. Once we begin processing your order, we can no longer accept changes or cancellations.

Packages may take longer to arrive during the busy holiday season, depending on the capacity of the local post office. 

Taxes & Levies

All applicable customs and import duties, taxes, and other fees are the responsibility of the customer. If your order requires these additional charges, you must pay them to clear your package through customs. If a package is refused, the customer will receive a refund (less shipping costs) after the package has been successfully delivered to our warehouse.